“At GCL we have been using Accentra software for more years than we care to remember and have been using the present system since its inception. As a payroll bureau we cover a vast range of customers and they almost always are looking to do something different with their payroll. Our policy is wherever possible to give the customer what they require rather than making them fit into a system. Accentra has proven over the years to be a remarkable tool with regards to flexibility, reliability and overall ease of use. That is not to say we have never had any problems, sometimes these have been operator errors our end and at other times there have been oddities within the software. When you look at the complexity of the required reporting this is unavoidable and anyone using payroll software who tells you that theirs is perfect is likely to be being economical with the truth. The real point here is that when there is a problem Accentra have always pulled out all the stops to ensure our customers got their payroll when it was needed even when the problem was down to us. Overall a terrific product backed up by people who are looking to sort any problems rather than just blame someone else and pass the buck.”