Acadia FAQs

    • Who is Acadia best for - their role(s) within what kind of companies.

      The software is typically used by Operations teams to provide just in time work instructions, job aids, and training to front line employees in manufacturing, logistics, transportation, customer service, and back office roles.

    • How does Acadia benefit them?

      Acadia is a single source of truth for your organization.
      It enables operations leaders to convert their best business processes into actionable policies and procedures.

      These take the form of One Best Way work instructions and job aids that team members access at the moment they need them to do their work safely and accurately.

      New routines, procedures, and safety protocols are introduced to employees as they work, reinforcing the information and making it stick. This helps improve information retention for new employees and existing employees alike.

      All employees can provide feedback on work procedures and policies as they perform their work, enabling a culture of continuous improvement.

    • How technical do users need to be to use Acadia's software?

      For those adding content to the system, it is as easy as filling out a web form.

      For those using the tool, it is as easy as most modern, consumer web applications.

    • What makes Acadia a leader in this space?

      You probably have knowledge repositories, learning management systems, compliance tools and a variety of job aids. Acadia does those things better… and we actually do them more simply and inexpensively than the way most companies do them. But what’s really different about Acadia is our focus on building employee capabilities and skills. We’re 100% in on this idea of helping every employee to do and be their best. Our clients yield returns across a spectrum of operational outcomes when their employees have the right tools to do their jobs the best way every time.

    • Which popular or common software does Acadia integrate with?

      Easily integrate with SSO, ERP, HRIS, Credentialing, LMS, Compliance, IOT and other systems for automated event triggers, authentication or reporting outputs.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Acadia. If it's not simple, use broad estimates or ranges for typical setups.

      Acadia grows with you. You can start Acadia as a pilot program in one part of your business and expand it at a pace that works for you. Use and pay for only what you need. Avoid long internal business cases that larger expenditures require.

      Acadia is a SaaS platform and doesn’t require IT support to launch. There is no software to install or hardware to buy.

    • Does Acadia offer a trial or free download available?

      No

    • Does Acadia offer any kind of training/education for their product?

      There is a robust program in place to help all customers be successful using Acadia to meet their goals. A customer success manager will work with your team from the first demo, through implementation, and to the successful adoption for each use case. We help you continue to optimize the use of Acadia’s tools over time to improve even more over time.

      For end users, there isn’t much need for formal training. The thousands of hours we’ve invested in the design, testing and continuous improvement of our user experience means it is quickly accessible to users with diverse technology skills and comfort levels.

    • Describe the implementation process and timeline for Acadia software.

      Implementation varies depending on the size of your team and the number of documents being added to the system. You can be up and running with Acadia within a couple of weeks.

    • What are the Acadia support options? List all.

      Each customer has access to dedicated support for help with configuration, training, and troubleshooting.

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