“I use Insights to see where we are in the review of the documents we’ve received, especially the medical certifications. Are we within compliance? When was the oldest one we received? How long ago was that? Am I in my five business days processing compliance? And then if I need …

“Your team is so on top of things, always proactive, checking in and following up, There is never a time you just close out a ticket after a day because I couldn’t get back to your team in time.”

"The templates make the approval and denial process so much easier, saving us and our clients a lot of time, especially with follow-ups and assigning responsibilities. I love the system, it’s great and easy to use."

“With text messaging, it is really easy to get in contact with an employee and say ‘hey your leave has been approved, be on the lookout for more information sent to your email.’ The time stamps on communications sent and received also allow us to track what has already been …

“As a Jesuit school, we have a tone that we speak with, and I appreciate ability to customize the communications and pivot quickly. I can tailor the documents I’m going to send to an employee. That’s become a much quicker process.”

“Our team members love text messaging because a lot of them are very busy, and this feature allows them to text their documentation and it attaches to their case within AbsenceSoft.”

"I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

"AbsenceSoft allows us to meet clients where they are and grow with them. Whether it’s a merger, a new policy, or a rebrand, we can pivot in real time. That flexibility has been a game-changer."

"I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

"We needed a software that made the most sense for compliance, covering all 50 states, so we didn’t have to worry about state laws. It also had to have an ESS that let participants actually do something, not just log in to view information like other systems we looked at."

“Our intake specialist estimated this morning that she saves between one and two hours per case.”

“While each campus handles their leaves independently, AbsenceSoft allows all of us to be consistent in administering the programs and to pull more sophisticated reporting that helps us to make decisions on behalf of the Purdue workforce.”

“We get so many leave requests every day, especially intermittent leave, If they call, I can get a case open very quickly, and let them know if they are qualified for leave. It also helps our managers stay in the loop and find replacements. The self-service portal lets them submit …

"We originally went from a manual leave and accommodations tracking process to AbsenceSoft, it was night and day! It’s provided so much efficiency, we have one person managing leave requests for over 8,400 employees. I can touch 80 cases per day instead of eight. AbsenceSoft has made it so easy …

"When I joined, our leave specialist was still using Excel to track leaves and storing forms on a shared drive. It meant duplicating everything, AbsenceSoft wasn’t being fully used, and we were losing time and visibility."