“Our intake specialist estimated this morning that she saves between one and two hours per case.”

"We needed a software that made the most sense for compliance, covering all 50 states, so we didn’t have to worry about state laws. It also had to have an ESS that let participants actually do something, not just log in to view information like other systems we looked at."

"When I joined, our leave specialist was still using Excel to track leaves and storing forms on a shared drive. It meant duplicating everything, AbsenceSoft wasn’t being fully used, and we were losing time and visibility."

“I use Insights to see where we are in the review of the documents we’ve received, especially the medical certifications. Are we within compliance? When was the oldest one we received? How long ago was that? Am I in my five business days processing compliance? And then if I need …

"I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

"AbsenceSoft allows us to meet clients where they are and grow with them. Whether it’s a merger, a new policy, or a rebrand, we can pivot in real time. That flexibility has been a game-changer."

"I have used LOA as a strategic differentiator for employee benefit relationships for over ten years, which evolved into the OneDigital Leave Practice. We approach our clients with a white glove service that creates a customer experience that sets us apart. Partnering and customizing AbsenceSoft with our concierge service model …

“Our employees feel heard, they don’t have to repeat themselves. They feel like they are being listened to and that the process is helpful and not a waste of their time.”

“Our team members love text messaging because a lot of them are very busy, and this feature allows them to text their documentation and it attaches to their case within AbsenceSoft.”

"The templates make the approval and denial process so much easier, saving us and our clients a lot of time, especially with follow-ups and assigning responsibilities. I love the system, it’s great and easy to use."

“As a Jesuit school, we have a tone that we speak with, and I appreciate ability to customize the communications and pivot quickly. I can tailor the documents I’m going to send to an employee. That’s become a much quicker process.”

"The community forum is a dynamic space for problem-solving, where you can ask questions or listen in on others, harnessing collective expertise. Community events are engaging and interactive, with replays available to avoid FOMO, all made possible by the dedicated AbsenceSoft staff who ensure the community shines."

“Your team is so on top of things, always proactive, checking in and following up, There is never a time you just close out a ticket after a day because I couldn’t get back to your team in time.”

“With text messaging, it is really easy to get in contact with an employee and say ‘hey your leave has been approved, be on the lookout for more information sent to your email.’ The time stamps on communications sent and received also allow us to track what has already been …

“It’s all right there, you know? Sometimes I go in and I change the wording on a letter. It takes a few more minutes to say something pleasant at the beginning of the letter. If there’s a specific question I want to ask, that’s super easy because I can easily …