Zetadocs Global FAQs

    • Who is Zetadocs Global best for - their role(s) within what kind of companies.

      Zetadocs is for Dynamics 365 Business Central (or NAV) customers. Within those companies, finance teams, customer service teams, sales representatives (incurring expenses) and approving managers benefit most from the efficiency savings Zetadocs offers.

    • How does Zetadocs Global benefit them?

      Finance teams: can export approved expenses directly into Business Central (no more rekeying), can send documents such as invoices and statements in batches to save time and can use templates to help get invoices paid quicker.
      Customer service teams: have access to the latest information & documents to help resolve issues.
      Sales representatives: can capture and submit expenses instantly using the Zetadocs Expenses app, meaning no more end-of-month trawling through receipts, filling in forms and waiting for reimbursement.
      Approving managers: Notified of submitted expenses and can approve anywhere, anytime online.

    • How technical do users need to be to use Zetadocs Global's software?

      Zetadocs is simple to use, for all levels of technical ability.

    • What makes Zetadocs Global a leader in this space?

      Our software has been widely used for many years so we have built our expertise and experience, providing trusted solutions to our customers.

    • Who are Zetadocs Global's biggest competitors (3-5 companies)?

      Competitors include Continia, KwikTag and Systems@Work.

    • How/why is Zetadocs Global better than those competitors (or most others in their market)? What about Zetadocs Global is unique, stronger, easier, etc.?

      Our software is built specifically for Dynamics 365 Business Central, so integration is seamless. The software is very user-friendly, while our outstanding support team can help solve any issues that do arise.

    • What kind of features can customers expect Zetadocs Global to release in the near future? And longer term?

      Our coming soon page details features that customers can expect to see in the near and longer term future: https://www.equisys.com/Products/Zetadocs/Coming-soon

    • Which popular or common software does Zetadocs Global integrate with?

      Microsoft Dynamics 365 Business Central and Dynamics NAV.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Zetadocs Global. If it's not simple, use broad estimates or ranges for typical setups.

      Three editions of Zetadocs products are available: Express, Essentials and Plus. Express is free for a set number of users, Essentials offers a fixed price per user per month, and Plus offers customization options that means the price varies, depending on requirement.

    • Does Zetadocs Global offer a trial or free download available?

      Free Express versions of Zetadocs Expenses, Zetadocs Delivery and Zetadocs Capture are available.

    • Does Zetadocs Global offer any kind of training/education for their product?

      Helpful quick-start videos are available for Zetadocs Expenses.

    • Describe the implementation process and timeline for Zetadocs Global software.

      Our product specialists can implement Zetadocs according to our fixed-price, fixed-scope implementation services.

    • What are the Zetadocs Global support options? List all.

      Software Assurance is our standard support contract. It enables your partner to keep your system up to date, and it includes software updates for new platforms and new versions of supported applications.

      Web-based support is available on a 24x7 basis from the Equisys website. A range of technical notes, 'How to' guides, software updates and fixes for known issues can be found in the comprehensive and fully searchable Knowledgebase.

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