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“We love working with ReachForce—their account management service level and personal relationship building has been phenomenal. The implementation process can be described as easy and straightforward and the team was responsive and respectful of our timeline."
“We’re constantly monitoring our send reputation, and while we scrub our database of ‘inactives’ and ‘bouncebacks,’ this allowed us a way to do that consistently."
NGDATA lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNA) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn, and lowering cost per conversion. NGDATA’s IEP has in-built analytics, AI-powered capabilities, and decision-making formulas. This unique combination identifies opportunities and proactively and accurately automates individual customer engagements at scale, via the most relevant channel. All this is underpinned with Customer DNATM creating rich, multi-attribute profiles, including device data, enabling businesses to develop a deeper understanding of their customers. And the intuitive user interface makes it easy for business users to utilize the platform while IT and analytics retain oversight and control. NGDATA makes big data small and beautiful and is dedicated to facilitating economic gains for all clients. A strong emphasis on engagement-based tracking and reporting, coupled with a range of scalable out-of-the-box solutions gives immediate and rewarding results. Founded in 2012, NGDATA has offices in the USA, Europe, Asia-Pacific, and is headquartered in Ghent, Belgium.
Green House Data is a managed services provider that helps organizations choose the IT platforms that will best enable their business, delivered from highly energy efficient, green data centers located across the country and paired with an industry-leading 15 Minute Hear from a Human℠ customer support SLA. The company is a certified VMware provider, SOC 1 and 2 Type II and HIPAA compliant, as well as a B-Corp and EPA Green Power Partner.
Salesforce DMP helps companies worldwide deliver more valuable, more personal marketing, media, and commerce experiences. Salesforce DMP’s cloud-based data platform operates in real time, unifying people data from all screens and sources into a single view of the individual, analyzing the data to understand each individual's preferences, and activating the data across any delivery channel.
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