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ReachForce Case Studies

  • Serenova Implements ReachForce SmartFormsª to Help Accelerate Sales Growth and Quadruple Average Deal Size

    Baker JohnsonSenior Vice President of Marketing

  • $1 million in New Revenue in 1 Year with ReachForce SmartForms

    Justin GrayCEO and Chief Marketing Evangelist
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    4.7 / 5.0
    Customer References23 total
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    NGDATA lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNA) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn, and lowering cost per conversion. NGDATA’s IEP has in-built analytics, AI-powered capabilities, and decision-making formulas. This unique combination identifies opportunities and proactively and accurately automates individual customer engagements at scale, via the most relevant channel. All this is underpinned with Customer DNATM creating rich, multi-attribute profiles, including device data, enabling businesses to develop a deeper understanding of their customers. And the intuitive user interface makes it easy for business users to utilize the platform while IT and analytics retain oversight and control. NGDATA makes big data small and beautiful and is dedicated to facilitating economic gains for all clients. A strong emphasis on engagement-based tracking and reporting, coupled with a range of scalable out-of-the-box solutions gives immediate and rewarding results. Founded in 2012, NGDATA has offices in the USA, Europe, Asia-Pacific, and is headquartered in Ghent, Belgium.

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    Customer References809 total
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    Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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    Customer References18 total
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    ScaleGrid provides a fully managed Database-as-a-Service (DBaaS) solution used by thousands of developers, startups, and enterprise customers including UPS, Dell, and Adobe. The ScaleGrid platform supports MongoDB, Redis, MySQL, and PostgreSQL on both public and private clouds, including Amazon AWS, Microsoft Azure, DigitalOcean, and VMware, and handles all your database operations at any scale so you can focus on your product instead of operations.

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