14 Bookatable Testimonials

"I loved the fact Bookatable was based in the UK, and that staff who worked at Bookatable worked with UK-based restaurants. This was a big thing for me, as they were attuned to the real-time issues that can arise for restaurants such as ourselves. As we were taking our first steps into the big world of electronics, we needed someone who understood that we were taking baby steps, and were keen to support us. I was happy with the way Bookatable was implemented and the customer support was fantastic – they were always there when I needed them."

"Bookatable products and service has improved the way GBK takes down bookings, and we have seen an increase of 300 – 400 covers a week since the implementation. All the uplift has been through the booking widget on our website with a small amount of bookings via our app. The Bookatable Electronic Reservations System has been a good move and we look forward to seeing more of an increase in the up and coming months especially during the festive period."

"Bookatable have personable staff, I receive the help I need in a timely manner and it is very useful to be assigned to one (very helpful and friendly) account manager."

"I can’t speak highly enough of the Bookatable team. From the 1st meeting with the sales guys, through to working with my own dedicated account handler customising the system to my requirements, the help from the support team at the weekends, it has been fantastic from day one. Bookatable’s support and dedication helps us function more smoothly as a business."

"Bookatable helped us address the issues that we faced and help us steer the restaurant in the right direction. Throughout our time with Bookatable, we incurred one problem and it was dealt accordingly and we were very impressed. Bookatable are not as intimidating as other companies that we have worked with and it is a nice relief to work with people who are down to earth. Since the change from the previous reservation system, more staff members have chosen to be involved in table bookings as the system is not as daunting to use! The Bookatable team are friendly, informative and very efficient. We hope to keep this relationship going."

"Bookatable is a key tool to our business which has opened many doors & opportunities for us which we have thoroughly enjoyed being a part of and look forward to many more events/promotions to come."

"Bookatable have been amazing. The customer service that we receive from our account manager is the best in the industry and I very much value having them on our team! In particular I would like to mention Andrea, who I have worked with for many years and who is always a delight and a creative solution finder and also Dave our current account manager who is always available and proactive – nothing it seems, is too much to ask."

"Bookatable have been an accessible, pleasant, effective and an integral part of Old Tom & English. I have been able to concentrate on new projects such as menus and themes for the restaurant, knowing that the reservations side of the business is taken care of."

"I have always enjoyed a superb relationship with Bookatable and I can only see the partnership with GC Restaurants strengthening in the years to come. In my time at GC Restaurants I have seen many new innovations and have been delighted to participate in numerous campaigns with a whole host of new and interesting affiliates. The account management and customer service is second to none and we look forward to developing our partnership long into the future."

"The system is very straightforward and easy to use. Dave has been a real asset in helping us reach our goals and we look forward to seeing an increase in bookings for future campaigns."

"We haven’t had any technical issues with Bookatable and always found the support team very helpful in making amendments to our settings. You can give customers as much or little access as you like so this can be really useful when it comes to special events, e.g., Valentine's Day! I would really recommend this system for managing a large busy restaurant."

"Bookatable has allowed us to easily analyse, manipulate and manage our two bars in a strategic and measured way, as well as enhancing our brand and customer experience."

"Bookatable offers a fantastic online reservation tool for our chain of restaurants with an easy to use back-end system supported by quick and efficient customer service."

“Since working with Bookatable, we have seen an increase in mid-week bookings and covers per evening. Ours customers find it easy, convenient and we receive bookings even when we are closed! [By] taking credit card details to guarantee a reservation, [we have] seen our no show bookings reduce to zero.”