7shifts Review

Customer Reference Rating4.7
Devices Supported
  • Android
  • iPhone/iPad
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 182Testimonials
  • 53Case Studies
  • 8Customer Videos

Overview

7shifts is a web-based staff scheduling program designed for shift employees working in the restaurant sector. The application permits employees to check their scheduled availability, upcoming shifts, and time-requests utilizing a mobile app. If a staff member cannot attend their assigned shift, they can offer it to other available workers, who can bid for that shift. The unavailable worker can then re-delegate their shift to another employee easily.

Workers can make a note of their availability changes in the app, which managers can review and approve. Employees can also request time off which managers can view and approve using their mobile device. 7shifts also offers a social networking tool named the “Wall”, which enables staffs to post messages regarding social events and also remind co-workers about upcoming assignments.

Benefits

Easy-to-Use System

7shifts has been developed for bars, restaurants, and similar outlets, and makes it easy for users to create efficient schedules. The tool is easy to use and significantly minimizes the time spend on producing staff schedules.

Reduces Labor Expenses

7shifts is a cloud-based solution which makes it simple to create schedules and implement them across locations. The software streamlines employee scheduling and management processes, which helps restaurant managers to significantly lower labor costs.

Instant Notifications

7shifts facilitates effective communication between managers and staffs. The system sends instant notifications to employees about their assigned shift schedules and any changes and updates to them. Workers need not submit written requests for time off and leaves. They can use the platform for the purpose and get immediate notifications about whether their request has been approved or declined.

Communication Tools

7shifts also offers communication functionalities with an in-app chat which allows managers and employees to talk within a group or one-on-one. In addition, management can send all-call or one-way messages to employees via email, push notification, or chat. Other useful capabilities offered by the software are budget analysis and forecast. These features allow companies to analyze their projected expenses and budgets, and empower them to function efficiently within their budget.

Product Features

  • Built-in manager log book
  • Instant alerts around overtime
  • Instant notifications
  • Multi-location support
  • POS integrations
  • Request management
  • Scheduler
  • Set and view labor expenses by department
  • Unlimited text notifications

Pricing

7shifts offers 14-day free trial and the following plans:

Comp Plan - Free

  • 10 employee limit
  • 1 location max
  • Free post-trial support
  • Free mobile apps (for Android & iOS)
  • Simple time clock
  • Staff scheduling & notifications
  • Time off requests
  • Staff availability
  • Basic reporting

Appetizer Plan

  • $19.99/month/location (monthly)
  • $17.99/month/location (annual, save 10%)

Includes all features of the Comp Plan, plus:

  • Up to 20 employees
  • 1 location max
  • POS integration (sales)
  • SMS Notifications

Entrée Plan

  • $43.99/month/location (monthly)
  • $39.99/month/location (annual, save 10%)

Includes all features of the Appetizer Plan, plus:

  • Unlimited employees
  • Multi-location support
  • Schedule templates
  • Labor budget tool
  • Events management

The Works Plan

  • $76.99/month/location (monthly)
  • $69.99/month/location (annual, save 10%)

Includes all features of the Entrée Plan, plus:

  • Shift feedback tool
  • Weather forecasting
  • Mobile shift reminders
  • Punch audit reporting
  • Real-time overtime alerts
  • Schedule enforcement via POS
  • Custom section/station naming
  • Revenue-centre budgeting
  • Department sales forecasting
  • Activity audit log
  • ADP Payroll export
  • Multiple account admins

Gourmet Plan

  • $99.99/month/location (annual)

Includes all features of The Works Plan, plus:

  • Enterprise dashboard
  • Machine learning Auto-Scheduler
  • Optimal hourly labor forecasting
  • Dedicated account manager (for 5+ locations)
  • Organization rollout
  • Enterprise security
  • Advanced training
  • Labor compliance tools
  • Webhooks
  • Traditional POS integration support

Optional Add-Ons

  • Location Overview - $5/location/month
  • Sales Data Import - $100 one-time fee
  • Account Setup - $150 one-time fee

Customer Support

  • Phone Support
  • Live Support
  • Training
  • Support Tickets