5CA is an expert in CX (Customer Experience). They assist their clients to optimize their customer support offering, from self-service to outsourced multilingual omnichannel support services. They consider themselves a CX tech company - they use technology to assist customers and their agents to solve problems as quickly as possible. 5CA is a major player in the Consumer Electronics, Video Games, and eCommerce industries. They strive to offer uniform customer treatment, regardless of the contact point chosen by the customer. Whether it is e-mail, telephone, social media or chat.
“With 5CA we found the perfect partner to assist with our social & digital marketing activities. By providing high-level social support and key insights into the performance of our social communities – we were able to fine tune our digital campaigns and optimize engagement, fan growth and CPC prices.“
Read 5CA Reviews, Testimonials & Customer References from 8 real 5CA customers.
Browse 5CA Case Studies, Customer Success Stories, & Customer References from 6 businesses that use 5CA.