“I have been trying to sit down for days and let you know how wonderful all of us at Renovated Metals think your company and your staff are!! I certainly don’t want to leave anybody out, but Catherine and Stevan we have had the most contact with. From the very beginning, in dealing with Philip Rafle, 21st Century has been an awesome company to work with. Once Catherine stepped in, the process got even smoother. Catherine is extremely knowledgeable, friendly, persistent (in a good way!!), and great with follow up and follow through. She was my saving grace in this whole process. And let me tell you, for someone not knowing anything about this process and not truly understanding first time around how all this was going to roll out, it has been incredibly foreign and overwhelming for me!! I know we had many out of the ordinary challenges with our sight, but I would have jumped ship without the constant assistance from Catherine. You were so kind to offer flexibility with us when we were down to the wire, and more than accommodating allowing Vinh to come out here, really appreciate all of that!! You don’t get that kind of attention and service from many companies anymore. Then we were graced with Stevan and Aaron-also lifesavers!! I have never met a man as patient and kind as Stevan-he is a saint. He walked into a mad house and managed to keep his cool and sense of humor the entire time he was here - much more than I can say for any of us here at Renovated! From the moment Stevan and Aaron left, we have been on the phone with your support staff with many many questions, thank you to all of you for your continued support and patience during this challenging transition!! You have a wonderful team and a great company; I have personally enjoyed doing business with each and every person that I have been in contact with. Thank you for everything and thank you in advance for your continued support.”