"18a are both a pleasure to work with, and exceedingly professionally capable. They are able to understand the customer intent, recommend a variety of options, and in a very structured, but non-rigid manner, build, test and deliver rather good websites. Rather good on functionality as well as simplicity and appeal. I found 18a had a rare combination of the 3 essentials I feel make a website project work - creative, technical and then project management. Not only do the sentiments above apply, but a rare passion to work hard to get it right comes through. Flexibility, responsive and real "partners". Indeed, I've used 18a on 2 major websites now and have no hesitation in using them again."