“After talking with Sara and her team about a complete overhaul of our site, I could tell we were in good hands. We want to be known as the go-to electrical contracting business in Kalamazoo and knew this would drastically help our visibility and customer confidence. From day one, Sara listened to all of our requests and ideas we had in mind and made a detailed checklist for us to easily follow. She walked us through each step with passion and excitement. As we drew closer to starting the redesign we began to see the amazing potential at hand. After the first few stages were complete, Sara and 11Web took the ground running. The communication they were able to maintain was outstanding and there was never a time we’d go with a question unanswered. Any minor things that we wanted changed along the way were done with ease and professionalism. As the launch date rapidly approached, we reviewed the site one last time. Sara was given the go ahead, and our site was launched with ZERO issues. There were many things that blew me away with the service we received. The one that stands out the most would be their superior communication throughout the process. We felt like we were treated like family. Their open exchange and daily recaps enabled us to stay confident and remain on target. Sara and 11Web were able to help us achieve every goal we had in mind. They went above and beyond for us. Not only did we receive an amazing website, she also educated us about SEO, blogging and brand recognition. Being in the skilled trade field, we needed to be known as the best electrical contractor in the area and we couldn’t have done it without their help. For anyone interested in building, updating or completely overhauling your site, Sara and her team at 11Web are the ones you NEED to call. They were able to help us brainstorm ideas, coach us through the design process, listen, implement, test and eventually launching our site, resulting in an outstanding product and design. Our clean, modern site has helped promote all of our core values and quality craftsmanship to customers and future leads. SEO visibility within our target area has increased, and we couldn’t be happier. You won’t be disappointed.”