Spectos GmbH headquartered in Dresden, Germany, is an international company specialized in monitoring and improving service quality in service-oriented industries. Through the Spectos Service Quality Cloud, Spectos supports customers worldwide …

Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good …

SentiSum helps you place customer support at the strategic centre of your business. Customer support tickets, calls and surveys are a powerful, untapped resource of customer insight. SentiSum helps you …

Plain is the fastest AI support platform ever built, backed by a world-class API. Start fast. Scale fearlessly. Your customers are talking to you in Slack, MS Teams, email, and …

Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior …

MOJO-CX is a private company that has been in the industry for 5 years. Developer of a conversation and speech analytics platform intended to change the way data science is …

Pointel Inc is a leading Contact Center/CRM solution provider and system integrator, specializing in selling and implementing end-to-end contact center suite. With over 17 years of experience in contact center …

SupportLogic is an "Intelligent Support Platform"™ built on AI and NLP to help organizations reduce customer escalations, prioritize work and drive operational efficiency.

Equature provides an advanced public safety software platform that enhances communication and operational efficiency for emergency responders, ultimately reducing response times and improving safety for both field personnel and the …