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"Using LogicMonitor means we can get away from managing monitoring infrastructure, so we can focus on what makes us money."
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"The detailed insights provided by LM Envision have enabled us to make informed decisions to help manage costs, particularly regarding disk performance and IOPs on critical platforms. —something we previously lacked the visibility to do. I was able to monitor usage trends over several months and ultimately recommend no further …
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"By realigning the platform to our operational needs, we reduced daily critical alerts from 250 to as few as 10–25. That shift sharpened our focus and enabled faster, more effective responses.”
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"We've recently started to integrate the LM Logs and Configuration monitoring into our system. This has drastically helped in reducing troubleshooting time for issues."
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"Our customers absolutely love being able to log into LogicMonitor—they get to see everything that’s happening. There’s no black-boxing or black-cloud approach. They see exactly what we’re doing for them. Everyone knows what’s going on and we’re all moving in the same direction."
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"Visibility has increased dramatically. In one case, we were experiencing some complex firewall issues, and LogicMonitor helped us spot a metric that allowed us to take action to stop a major outage before it impacted the customer."
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"A lot of times monitoring tools failed because they're not flexible enough for a particular customer's environment. LogicMonitor we've been able to tailor completely to our environment."
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"LogicMonitor has given us the power of full-stack observability and the ease of a SaaS product. We’ve got a set of dashboards that are focused on specific products and tell us everything that we need to know."
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"The application is integrated with our ticketing system and allows us to quickly respond to alerts. It also allows for two way communication between our ticketing system and Logic Monitor."
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"We’re always comparing running IT infrastructure to providing power and water. It’s a commodity that doesn’t attract a lot of attention as all of us expect it to just work. However, if it suddenly doesn’t, the impact is severe: Employees unable to do their job, factories coming to a standstill, …
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"With LogicMonitor, you look at your dashboard and see exactly how the underlying systems are behaving with your application."
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"LogicMonitor has granted us greater visibility into our customers’ infrastructures, especially those with substantial AWS deployments, and its built-in alerting and escalation chains have delivered time and cost-savings."
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"We now have visibility into issues we didn’t even know we had before, and our engineers spend less time sifting through alerts and data and get to the root cause of a client’s issue quickly."
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"Our customers value LogicMonitor’s ability to provide actionable data in real-time, as well as its customisable dashboards and reporting features."
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"The productivity, intelligence and hybrid capabilities of Microsoft Azure, combined with LogicMonitor’s comprehensive monitoring solution, support our customers with a trusted solution as they invest in the cloud."