OVERALL CUSTOMER
REFERENCE RATING
4.6
"Our customers are web-savvy, global travellers. UserReplay provides visibility of their interactions..."
Kate Howard
Group Customer and IT Operations Director
"UserReplay delivers a fantastic return on investment and is particularly cost effective compared to a..."
Steve Robinson
CEO
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"The data and insight we’re gathering from UserReplay is driving realtime merchandising, marketing and..."
Adam Constantine
Director of Business Intelligence
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"Working with UserReplay is wonderful. I’ve worked with a number of UserReplay associates to ensure a..."
Abbey Ajanaku
Senior Applications Analyst
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"UserReplay gives us eyes and ears we just didn’t have before. We’re very excited about the improvemen..."
Alexa Jeggo
Ecommerce Manager
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"UserReplay takes the guesswork out of finding and fixing problems. Elapsed resolution times of a week..."
Peter Pearce
Digital Manager
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"Since using UserReplay we have been able to closely monitor and fix issues as they arise. This abilit..."
Anthony Ritchie
CTO
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"We selected and deployed UserReplay’s Customer Experience Management (CEM) software solution to allow..."
Fernando Delk
Project Leader, Information Systems Development (ISD)
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"We were impressed with the breadth of functionality and features offered by UserReplay’s customer exp..."
Scott Reasinger
Director of Retail Systems
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"Booking a short break can be time consuming and our objective is to offer customers the simplicity of..."
David Anderson
IT Director
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"UserReplay is a key ingredient to providing a seamless online experience for our members. Its advance..."
Julian Hall
Vice President, Enterprise Architecture & Application Development
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"For Rooms To Go, the customer becomes part of the solution to the challenges the company faces. By d..."
Mike Austin
VP of Ecommerce Technology
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"The business goal of Pizza Hut was to better manage the overall online experience particulartly durin..."
Steve Ash
IT Director
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"Once you have the ability to extract the type of information UserReplay provides, you can’t live with..."
Brad Schneider
Director of Applications Development, The Container Store
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"Delighting customers is critical today—you can’t ignore it. If customers have a challenge with your e..."
Michael Brady
Chief Information Officer
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Testimonials & Customer References of individual UserReplay customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if UserReplay is the right business software or service for your company.

We monitor all 15 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.