User Replay’s session replay technology lets users understand and analyse every visitor’s journey through a website. For e-commerce companies this is invaluable as it enables them to improve conversion rates, find and fix site bugs, resolve customer disputes, recover abandoned baskets and prevent fraudulent transactions online. Aimed at medium to large enterprises with e-commerce channels, UserReplay enables users to improve the quality of their websites, enhance customer’s shopping experience and reduce dramatically the time required to resolve any problems and disputes consumers may have while shopping.
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