Telmediq

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Customer Reference Score
4.7
Technical Details Devices Supported
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses

Overview

Telmediq is a KLAS-rated vendor for communication solutions and their products resolve the financial costs, risks, and challenges related to poor clinical communication. Their healthcare communications center consolidates various hospital systems including call schedules, call centers, clinical alarms, nurse call, and EMR into an integrated and robust platform that facilitates HIPAA-compliant care coordination and communication.

Telmediq merged with PerfectServe in 2019 and the combined power of the two companies helps to links nurses and doctors across the healthcare space. These companies empower healthcare organizations with care team collaboration tools, latest technology advancements, and high service levels. Telmediq is utilized by over 300 healthcare institutions and 80,000 users across the US.

Benefits

Secure Text Messaging

For effective hospital communications, you need more than HIPAA-compliant text messaging. Telmediq’s software goes beyond basic messaging and enables clinicians to effortlessly link with EMR data and other care team members without referencing other applications.

Pager Replacement

Telmediq’s mobile pager replacement plan ensures clinicians are HIPAA compliant, and provides voice communication, two-way messaging, and the capability to integrate directory, schedules, and telephony. This secure communication program offers paging functions as well as the scalability to meet upcoming needs.

Clinical Use Cases

Your text messaging tool should go beyond just meeting HIPAA compliance requirements. Texting applications have improved to become clinical workflow products that facilitate decreases in communication delays and errors, length of stays, and ED throughput.

Nurse Mobility Strategy

To reduce nurses’ workload, Telmediq presents a nurse mobility plan to enhance clinical collaboration and communication for nurses and a device policy to meet their requirements.

Merge On-Call Schedules

Finding out who is on-call is a challenge. Telmediq can integrate common scheduling solutions used in your hospital and offers a scheduling platform to replace paper-based processes. This gives you a single overview of who is on-call and facilitates one-click communication with the clinician when needed.

Vendor Consolidation

Telmediq provides a vendor consolidation and integration road map to minimize demands on costs and IT. Their platform integrates with over 20 clinical solutions to unify workflows and communication into a single comprehensive system.

Product Features

  • Health communications hub
  • Patient communication
  • Physician scheduling
  • Call center
  • Secure text messaging
  • Pager replacement
  • Medical answering service

Pricing

Telmediq has not provided pricing information on their website. Contact them directly to get the latest pricing details.

Customer Support

Phone Support
Support Tickets