"Since launching Solvvy, we’re seeing a 12- 13% deflection rate for customer service inquiries. Our ag..."
Joe Wang
Director of Customer Experiences
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"Solvvy has helped us reach a 20% self-service rate (and that number is growing by the day). If I told..."
Antonio King
Director Experience
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"The impact was immediate. We saw deflection rates of 24% but the biggest impact was in first response..."
Morris Wong
Director of Customer Experience
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"Meeting our 5-minute response promise is really, really hard. With so many moving pieces, we looked t..."
Morgan Wood
Head of Customer Happiness
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"Month over month we’ve seen Solvvy get better at providing self-service answers...."
Jason Katz
Senior Manager of Member Support
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"We’ve seen a 28% self-service resolution rate, and our customer support tickets have seen an 8% incre..."
Yael McCue
Customer Support Leader
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"The time-to-value of Solvvy for us was instant. We saw an immediate decrease in ticket volume, as wel..."
Debbie
Customer Support Manager
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"Keeping support costs manageable as Acuity Scheduling grows is crucial, but I also wanted to maintain..."
Gavin Zuchlinski
CEO
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Testimonials & Customer References of individual Solvvy customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Solvvy is the right business software or service for your company.

We monitor all 8 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.