OVERALL CUSTOMER
REFERENCE RATING
4.6
"At Busey, we align ourselves with reputable vendors who understand our core values and the way we do..."
Caitlin Drake
Sales and One Busey Manager
"With Satmetrix, we’ve developed a Voice of the Customer program that is ingrained in all aspects of o..."
Sandra Anderson
Senior Vice President, Sales and Client Support
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"Satmetrix has helped us develop a customer-centric culture that is delivering a significant return on..."
Arti Ots
Marketing Director and the Executive Sponsor of the Net Promoter Programme
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"With Satmetrix Cloud-based software, we’re able to build out a picture of the different elements of o..."
Claire Hawley
Senior Product Marketing Manager
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"By taking action on the core things that were impacting the customer experience we were able to main..."
Janice Chaffin
Group President stated
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"When the Mobilize Promoters feature was first introduced to me, I really saw the game changing abilit..."
Tricia Tangradi
Vice President of Marketing
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"Satmetrix had the intellectual horsepower to deliver more than just data. Satmetrix had the experienc..."
Simon Lyons
Director of Marketing & Communications
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"We are now tracking customer service more closely than we ever have in the past. NPS has encouraged e..."
Chris Dyson
Business Development Director
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"A top customer experience management (CEM) program goes beyond creating an excellent customer experie..."
Joyce Maroney
Senior Director, Customer Experience & Services Marketing
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"Looking only at transactional scores is like looking at your business with one eye closed, you don’t..."
Desirree madison Biggs
Director of Customer Experience
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"The customer feedback results from the NPS effort made the organization pay attention. Net Promoter..."
Rowan Trollope
Sr.Vice President, Consumer Product, Noted
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"Committing to a Net Promoter System with Satmetrix’s software systems not only leads to better produc..."
Victor Nichols
CEO, North Anerica
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"We acquired 20,000 new small business customers, and we needed a way to ensure we were delivering con..."
Marc Willency
Senior Vice President
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"Customer satisfaction has been part of RagingWire’s company DNA since we started back in 2001. Transi..."
Jason Weckworth
Vice President of Data Center Operations and Chief Customer Officer
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Testimonials & Customer References of individual Satmetrix customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Satmetrix is the right business software or service for your company.

We monitor all 14 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.