We are really fortunate to have a strong international base and that’s reflected in our Salsa supporter management - our action rates, our open rates, all of those are really strong numbers when we compare them with other benchmarks.
One of our biggest needs was the ability to handle international communications.We needed a global solution that could organize international addresses as well as manage the unique characters found in different languages we use. We found different options available, but none that we felt were better than Salsa.
For the first time, we’re able to learn more about our supporters- top donors, lapsed donors, those who have never given and those who are new to our organization. Not only that, but we’re also able to develop the relationship and better target our potential donors.
After an extensive review period, we learned the easiest way to simplify
our process and take A Billion Acts of Green® to the next level would be
to take Drupal out of it. We eliminated a lot of steps just by moving to
Salsa’s platform and having more of an e-action platform.
They were really, really happy with how easy Salsa is to use. A couple of them did have some prior experience with Salsa so when they even just heard that we were evaluating the tool, they were very excited.
We needed to make sure we were using all the communications
tools available to us to continue to reach and educate our
supporters in the most effective way possible, said Andy. “When we
first started in 2007, we had a vision and a four to six-year-old list of
dated supporter information.
...Salsa didn’t have a corporate feel. I felt like if I had custom needs, I would be dealing with people who actually wanted to make it happen, and had the internal expertise to guide me in the right direction.
Don't be afraid to try things. That's the beauty of social media. If it doesn't work, change it up... usually what sticks is very successful.
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Salsa Labs testimonials have an aggregate quality score of
4.0/5 based on 66 ratings.