Salsa Labs

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Customer Reference Score
Technical Details Devices Supported
  • Windows
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses


What is Salsa CRM?

Salsa CRM is a cloud-hosted constituent relationship management (CRM) tool that empowers nonprofits to monitor supporter relationships, handle offline and online fundraising, and smartly report on all tasks. Key features include database permissions and security, volunteer tracking, member management, task reminders, grant management, event/auction management, mail merge, inbuilt word processing, direct mail, processing of all types of gifts, and donor cultivation.

The Salsa Engage module offers mobile-enabled digital marketing capabilities for online, social, and email donation forms. You can retain and nurture donors utilizing the marketing automation function that delivers triggered emails and automatically includes contacts in new lists based on their activity or behavior.


Benefits of Salsa CRM

Build Closer Relationships with Supporters

Salsa CRM facilitates efficient management of all supporters using a single centralized system that captures all data from donor interactions. This helps you to create complete supporter profiles that you can use to communicate effectively with donors by sending them well timed and relevant messages.

Track Donation History Easily

You can fill up constituent records with limitless information which facilitates simpler searching for improved reporting. Moreover, you can effortlessly track donation history which makes it easier to link donations to specific funds and campaigns.

Cultivation Report Tool

This feature enables the forecasting of gifts from major donors, sponsorship efforts, alumni campaigns, and other projects. Plus, Salsa CRM integrates smoothly with wealth intelligence programs like DonorSearch and WealthEngine for deeper insights and more supporters.

Converts Website Visitors into Contributors

The software is effective in converting web traffic into contributions. It features mobile-friendly donation web pages and offers drag-n-drop functionality for effortless customization. This provides a seamless experience to donors which helps to boost conversion rates. The system allows you to accept all kinds of donations including one-time donation, recurring donations, and customized donations produced utilizing specific fields.

Product Features

  • A/B testing
  • Campaign management
  • Dashboard analytics
  • Donation tracking
  • Donor database
  • Email marketing and social publishing
  • Event management
  • Gift management
  • Grant management
  • In-kind donations
  • List segmentation
  • Matching donations
  • Mobile donations
  • Mobile responsive
  • Online petitions and donations
  • Pledge management
  • Receipts and statements
  • Recurring donations
  • Reporting and queries
  • Tasks reminders
  • Volunteer management


Fill out the contact form on the Salsa Labs website to get pricing details and more information.

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