OVERALL CUSTOMER
REFERENCE RATING
4.7
"We had previously outsourced our customer support, but decided to bring it in house to improve the se..."
Mark Child
VP, Information Systems
"Our old telephony solution was useless at managing large volumes of calls, and the quality of service..."
Russell Parr
Business Development & IT Director
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"Jamie at Home has grown substantially in our first year of trading. Due to our continued success we m..."
Fiona Rigby
Communications Manager
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"With NewVoiceMedia's cloud technology, we've been able to increase the effectiveness of our contact c..."
Willie Stewart
Founder, Stewart Travel Group Ltd
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"NewVoiceMedia provides us with a more strategic partnership than just a network provider. They enable..."
Patrick Morgan
Operations Manager
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"ContactWorld was implemented quickly and smoothly, and we haven’t looked back since. The technology f..."
Robert Twiselton
Managing Director
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"Integrating the best available systems to provide flexible and scalable options for claims management..."
Neil Hopkinson
Finance Director and Co-founder
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"We aim to give our users the best possible experience when giving online, so being able to recognise..."
Katy Stokes
IT Service Manager
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"Not having to rip out and replace our existing telephone system was a compelling proposition in addit..."
Chris Harris
Marketing & Customer Director
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"By having a cloud based service that has intelligent routing at the heart of it, our customers will e..."
Carole Pitts
Head of Global Customer Support
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"NewVoiceMedia's solution not only came in at half the price of the competition, but also offered addi..."
Jag Tucker
Senior Vice President of Customer Services
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"We already knew what the technology could do. We wanted to use it creatively to target our help where..."
Martin Lord
Chief Executive, CAB Northampton and District
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"The old system was problematic and did not support the growth of the company. Customers were not gett..."
Barry Katz
Central Operations Controller
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"We selected ContactWorld for Salesforce to help us manage calls more effectively. Also, the way the t..."
David Macmillan
CEO, Invocas
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"We spent a year reviewing our Call Centre Technology before deciding on using NewVoiceMedia. Having l..."
Mike Thom
Managing Director
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"NewVoiceMedia offers us the best solution for our business requirements and they also have a charitab..."
Seen
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Testimonials & Customer References of individual NewVoiceMedia customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if NewVoiceMedia is the right business software or service for your company.

We monitor all 44 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.