To be able to reach First Nations women in the Atlantic region – who number approximately 30,000 - we had to use an online solution. The cost of a mail survey would have been prohibitive, and a sample would not have given us the broad cross segment of respondents we needed for this data.
Just wanted to tell you that I am very pleased with the functionality and the customer support of FluidSurveys. Have just finished collating a significant number of reports and am happy that we moved to you from SurveyMonkey. It was a gamble for us at the time that has paid off.
By the way – these YouTube videos are brilliant [in reference to FluidSurveys Training videos]. I am such a visual learner, so to have someone show me what I need, or even how this can be used more to my advantage, is priceless.
We assessed 800 children in both iSchool and non-iSchool comparison schools matching them on various factors…we had paper surveys and we used FluidSurveys for the data entry. The reason why we did that is because in the past data entry was done in Excel, and we know that the potential for errors in data entry increases phenomenally when you’re using Excel. So we used the FluidSurveys platform and set up some parameters so I could take people who weren’t professionals at data entry…and have them input the data from the paper surveys into FluidSurveys. I felt I was already reducing the incidents for errors in data entry. Plus I just loved the way that I could download our raw data to Excel and SPSS.
I've been working with your software all week to design surveys and evaluation tools for the Ontario HIV Treatment Network, and I just want to say how beautifully designed and user-friendly your programs are. Who knew that designing evaluations could be fun!
I found the set up of the survey to be very user friendly and whenever I hit a road block the tutorials solved the problem. I did have one occasion to request assistance from the help desk and received an answer (which solved my problem) within about 15 minutes. Again, very impressive.
FluidSurveys is the best. Their software is very intuitive and allows the design of innovative and flexible surveys. Their staff is very helpful and has always responsive to my questions. They have been an excellent service provider that has helped me serve my corporate clients.
We already started and received over 50,000 votes yesterday in the first 24 hours for our 10 Most Beautiful Women in Rockwall County contest! Amazing totals and we are so grateful and pleased with FluidSurveys! Easier to use and less expensive on a monthly basis than many others.
I was really impressed with the flexibility of the software to meet my needs. I found the interface to be very user-friendly and intuitive. The online tutorials were informative and the odd time I needed additional assistance, I found FluidSurveys support to be very responsive. I will most certainly be a repeat customer.
The feedback from your service has been very positive from my Committee Chair and the IRB reviewers. They've responded how much they like the look and feel of your survey's front end. My Committee Chair, who has been reviewing thesis submissions for years, was impressed by your analytical, data handling, and publishing tools. I think he may be a customer before too long. Thank you for this great tool.
I used FluidSurveys as a teaching and learning tool within my introductory research methods course in Geography at Carleton University. FluidSurveys was an excellent tool for students to use in this early stage of their research methods learning, was user-friendly, and the company provided tremendous support for my students and teaching assistants. I want to express my sincere thanks for your support with FluidSurveys. Given our positive experience this year, I intend to make this software a regular part of my course.
Not only has FluidSurveys been great for all of our surveys, but it has come in handy in many unforeseen ways. We use it to gauge customer satisfaction, retrieve important information from our customers and keep a record of services that we provide. FluidSurveys is a powerful survey tool and we're happy campers!
Now that I am using FluidSurveys I couldn’t be happier with the support provided. I absolutely love the many different ways you can export your results…I am very much looking forward to creating more surveys using FluidSurveys.
I want to compliment your organization on both the quality and responsiveness of your customer service. From time to time I have encountered challenges in getting the survey software to do exactly what I wanted, and each time your team has rallied to the cause, either providing me with helpful hints or modifying the underlying software architecture to meet my needs. I could not be more impressed.
I extend my thanks, on behalf of the Maternal and Infant Health Team at Toronto Public Health, for the great customer service and assistance you provided to my administrative assistant during her learning curve in creating and using Fluid Surveys for our evaluation purposes. The representative was patient and extremely helpful to her in completing her assignment and we are most grateful.
My job is about relationships, communication, and data, and FluidSurveys allows me to connect with people, get opinions, and analyze data quickly. The ability to get feedback and let people know that their voice matters is critical… it's magic.
I'm very impressed with the survey tool you offer and how responsive you have been to any question that I have asked. Even when when I do not expect technical support to be available until the next business day your answers to questions are prompt. As one who is working full time in addition to completing a degree this kind of technical support really helps.
You guys are great. When I had to switch over from Survey Gizmo, I was panicked that I wouldn't be able to get the support needed to quickly re-create my survey within the tight deadline given. I had nothing to wonder about. The FluidSurveys team that I've dealt with so far, Sales & especially Support, have been great beyond expectations.
We monitor all 34 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.
FluidSurveys testimonials have an aggregate quality score of
4.1/5 based on 39 ratings.