Dealertrack Review

Customer Reference Rating 4.8
Devices Supported
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250 + Large Businesses
  • 63 Testimonials
  • 42 Case Studies
  • 40 Customer Videos

Overview

Dealertrack DMS is a platform for franchised auto dealerships that assists with performance management, aftermarket product cancellations, digital contracting, and other tasks. This cloud-based application empowers dealerships to expand with open integration and connected, simple-to-use processes. It is a smart system that is ideal for franchised dealers and offers Opentrack access to third-party providers so your information is available any place, anytime when needed without extra charges.

Dealertrack DMS offers all standard DMS features and also gives you access to the newest cloud technologies to help your dealership grow. This software is supported by Cox Automotive which is a company known for innovation.

Benefits

Dealertrack DMS is a capable platform that can resourcefully handle all dealership tasks across all departments. Yet it is simple enough to allow you to concentrate on the important work of servicing and selling vehicles.

Real-time Reporting

Benchmark dealership performance and pinpoint areas for improvement.

Generate, schedule, and customize the reports you require in your desired format.

Save key strokes and time while paying for service contracts, trade liens, and flooring.

Get the latest insights into dealership performance, account balances, and transactions, while reducing the time needed for the month-end accounting procedure by half.

Close Profitable Deals

Use intuitive workflows to close more deals in less amount of time. Enhance customer experience and fuel deal efficiency by integrating the DMS with your desking or CRM application.

Minimize paperwork in your dealership with the software’s e-signature feature. Finalize the deal on a mobile device and email the signed forms to your buyers.

Eliminate duplicate data entry with real-time data import and export from your DMS to your desking or CRM program.

Accurately calculate actual cost from one deal screen. Swiftly view customer value and recognize open work-in-process to learn the real cost of the vehicle before finalizing the deal.

Improve the Efficiency of Your Parts and Service Units

Use the Opentrack platform to effortlessly integrate third-party providers.

Get the latest snapshots of your parts inventory and service lane with real-time analytics reports.

Perform all tasks from a single screen to enable your staff to concentrate on delivering good customer service.

Minimize waiting time for your customers and help them spend more time face-to-face with you to discuss their needs. Utilize streamlined workflows to increase revenue in your parts and service units, and enable them to collaborate smoothly.

Product Features

  • Website integration
  • Used car dealer
  • New car dealer
  • Service department
  • Lease tracking
  • Financing management
  • Document management
  • Contact database
  • Collections management
  • Buy-here pay-here dealer
  • Accounting management

Pricing

Dealertrack offers pricing information on request. Contact them directly to get custom pricing details for your company.

Customer Support

  • Phone Support
  • Training
  • Support Tickets