OVERALL CUSTOMER
REFERENCE RATING
4.7
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"When looking for a social customer service solution,I spoke to a lot of people for recommendations an..."
Lauren Stewart
Social Media Manager
"Conversocial helps us to harness the unique opportunities that digital channels present allowing us t..."
Daniel Fricker
Senior Manager, Digital & Social Media, CBC
"Conversocial has enabled us to integrate social into the overall customer journey. Being able to resp..."
Emma Page
Digital Communications Manager
"Viaplay’s digital contact centre support infrastructure is a vital part of our business, ensuring the..."
Linnea Forslund
Head of Customer Service
"With Conversocial’s help we’ve been able to dedicate attention to social care, at scale, and give an..."
Troy Fisher
Social Media Officer and Web Content Editor
"Effectively resolving customer service issues on social requires a Social First approach...."
Caroline Rolfe
Global Director Of Digital
"It’s vital our social customer service is honest, human and fast - we need a platform we can trust to..."
Abby Tayleure
Social Media Manager
"We exceed our customers’ expectations with quick responses and resolution for all their banking enqui..."
Alan Cronin
Social Media Manager
"This is a never-ending process in a way, endless fluctuation in flow in an operational industry with..."
Sarah Unnsteinsdóttir
Head of Icelandair Service Centre
"We have 50 million customers relying on our service, so it’s imperative that we are able to meet thei..."
Jonathan Bordage
Global Social Marketing Coordinator, Millicom
"Customer behaviour is changing. Their expectations of retailers continue to rise and they want to be..."
James Gough
Social Media Operations Manager, Tesco
"As a company, we always strive to deliver the new and unexpected to our customers. With Conversocial..."
Bridgette Clare
Customer Experience Team Lead
"We switched to Conversocial because we wanted to be working with an agile, market-leading company tha..."
Alon Waisman
Social Media Operations Manager
"We’re used to tagging interactions across our customer service processes, so it was a great help that..."
Emma Duventru
Customer Services Manager, Travelodge
"Conversocial has been the perfect software solution and company to work with to meet our needs. They..."
Odeon
"We have invested significantly in our digital proposition to bring more choice and flexibility for ou..."
Mick Saunders
Head of Digital

Testimonials & Customer References of individual Conversocial customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Conversocial is the right business software or service for your company.

We monitor all 35 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.