At Brocade, inefficiencies around asset acquisition for supply impede time to market. Four different levels of management must approve all purchase requisitions exceeding $1 million, and a manager must approve purchase orders exceeding $10,000. The process to approve these purchases in their ERP system, Oracle, is extremely time-consuming and requires the approver to be at a computer, a requirement that in today’s mobile age is no longer realistic. As a result, timeliness for approvals lags dramatically, which therefore creates a lengthy cycle time for core productbuilding purchases, ultimately impacting time to market and revenue.
DirecTV was looking for a solution that would mobilize their technicians with a simple app that could be created quickly and cost-effectively, and would not require additional training. Further, they needed the app to work intuitively across all devices, as field technicians are contractors who bring their own device to work. With Capriza, DirecTV’s IT team was able to create a mobile Zapp, a simple one-minute workflow to enable field technicians. The new mobile customer activation leverages the native camera functionality of the phone to scan the barcode serial number of the set top boxes, making activations immediate, and enabling employees to better serve their customers.
DirecTV had invested in a home-grown partner application and now need a mobile solution. After spending nearly $1M and 18 months trying to develop a single functioning mobile app on their own, they sought out an alternative platform that would enable the rapid and cost-effective creation and deployment of mobile apps that utilized the native capabilities (camera to complete a barcode scan) of employee devices.
Capriza was evaluated for security, scalability, time to value, and intuitiveness of the end product. Ross and his team selected Capriza based on its ability to simplify tasks into quick one-minute workflows that enable employees to be productive, keep city officials up to date, and Angelenos connected.
Titan’s IT team was looking to simplify and mobilize the field service equipment transportation process that would simplify and mobilize Oracle JD Edwards while seeking a solution that could simplify and mobilize other processes using other software systems. Capriza enables Titan to create Zapps, one-minute workflows that allow users to complete a specific task simply and quickly, from any backend system. Since Titan’s field team spans 700 users, Titan needed to create intuitive Zapps that require no training and are accessible via any mobile device.
TiVo relies on SAP applications to run their business, but critical workflows like manager approvals had no mobile access. This was slowing down most areas of the business because managers needed to wait until they were at a desktop to complete an approval that only takes a few seconds. To make their business more efficient, executives at TiVo gave a directive to modernize, simplify and mobilize their SAP applications.
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