OVERALL CUSTOMER
REFERENCE RATING
4.7

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"Since implementing NanoRep, they have become a key factor at Plimus in maintaining support SLA's by a..."
Chantelle Russak
Customer Support Manager, Plimus
"The nanoRep solution is brilliant self-learning help desk for sending funds to a large number of peop..."
Yair Tal
VP Sales, Payoneer
"Due to nanoRep we were able to reduce the number of questions answered by humans by 70% and have our..."
Dave Isherwood
Director of Sales, Build.com
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"We purchased nanorep last year and have had great success with it, in fact, it has reduced our call v..."
Mike Ryan
Director Client Services, RoomKey
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"nanoRep deflected more than 60% of our monthly inquiries by answering all our visitor's repetitive qu..."
Steve Campbell
COO, Bongo International
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"The percentage of qualified leads has increased. This is largely attributed to the use of BoldChat wh..."
Barbara Kuntz
Marketing Communications Manager
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"BoldChat’s features and high uptime reliability have given us better sellthrough with our online cust..."
Jon Abt
Co-President
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"We have multiple products and multiple brands and the fact that we’re able to segment that out while..."
Katerina Fuller
Senior Manager, Digital Customer Service
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"Our strong results have really established chat as a formal sales channel, and BoldChat is making thi..."
Dorgam Hideib
Web.com
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"We’ve been using BoldChat to run a telecom client’s interactive video support ops across 50+ kiosks i..."
Haresh Gowri
Platform Owner
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"We saw the free trial to paying customer conversion rate improve. We also have seen that we improved..."
Erin McHugh Saif
Senior Product Manager
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"BoldChat has been helpful, time-saving, reliable and consistent. It’s a quick and easy way for donors..."
Wendy Kirwan
Director of Public Relations
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"Our support strategy hasn’t changed in over 35 years. We change lives. And we do that with 1-on-1 ded..."
Heidi Rote
Director, North America Sales Center
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"The most important thing for my team is how easy it is to use the content management features. Even w..."
Gerald Ortiz
Content Editor - Self-Help Experience
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"Bold360 enables us to provide more detailed information consumers need in a very concise and customiz..."
Mike Blaine
Director of Customer Service
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"Nanorep Positively impacted our inbound client inquiries. Within 8 months, we were able to reduce cal..."
Gus Ford
Vice President Web Marketing
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Testimonials & Customer References of individual Bold360 customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Bold360 is the right business software or service for your company.

We monitor all 54 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.