"LogMeIn has become an integral part of our business. Whenever BoldChat is available on our partner Ga..."
David Freund
Director of Project Management and Customer Service
"I highly doubt we would be where we are today without BoldChat’s live chat and email management featu..."
Jim Allen
Founder and CEO
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"Our business has more than quadrupled over the past year. With Bold360 ai we are able to serve our ev..."
Harpinder Sohal
Head of Online Marketing
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"For someone who is looking for a reliable, cost effective, and easily implemented tool, you can’t rea..."
Tim Taggart
Director of Customer Service and Fulfillment
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"BoldChat’s features and high uptime reliability have given us better sellthrough with our online cust..."
Jon Abt
Co-President
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"We saw the free trial to paying customer conversion rate improve. We also have seen that we improved..."
Erin McHugh Saif
Senior Product Manager
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"We believe that the key to driving customer satisfaction and repeat purchases is having good self-ser..."
Peter Fisher
Customer Change Manager
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"We’ve been using BoldChat to run a telecom client’s interactive video support ops across 50+ kiosks i..."
Haresh Gowri
Platform Owner
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"You don’t need technical folks with coding experience to drive and support the product—a big plus com..."
Simon Johnson
Digital Capability
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"BoldChat has been helpful, time-saving, reliable and consistent. It’s a quick and easy way for donors..."
Wendy Kirwan
Director of Public Relations
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"We've tried numerous self-service tools over the past eight years, ranging from small startup compani..."
Mark Dawson
Customer Experience Administrator
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"We didn’t have live chat at all, so it was a whole new solution for Timberland. Our sister company, T..."
Mike Blaine
Senior Director of Customer Service
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"The fact that we can track an email chain is huge for us. In the past, I would end up forwarding emai..."
Bill Treat
Support Manager
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"The most important thing for my team is how easy it is to use the content management features. Even w..."
Gerald Ortiz
Content Editor - Self-Help Experience
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"84% of consumers were more inclined to purchase products online when related information was presente..."
Robert G. Stewart
MyHeritage
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"BoldChat is essential to our business, for pre-sale, post-sale and customer retention. Live chat is o..."
Juan Pablo Echeverri
Operations Manager
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Testimonials & Customer References of individual Bold360 customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Bold360 is the right business software or service for your company.

We monitor all 30 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.