OVERALL CUSTOMER
REFERENCE RATING
4.7
"Since implementing NanoRep, they have become a key factor at Plimus in maintaining support SLA's by a..."
Chantelle Russak
Customer Support Manager, Plimus
"With nanorep, our agents can focus on the complex service inquiries. This makes our overall service r..."
Zvika Koren
Director of Support
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"Within few months since we have launched nanoRep, the number of calls into our call center declined,..."
Elik Kaplan
Service Operation Manager, IKEA Tel-Aviv
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"Due to nanoRep we were able to reduce the number of questions answered by humans by 70% and have our..."
Dave Isherwood
Director of Sales, Build.com
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"NanoRep automatically answers more than 13,000 questions per month and free existing agent to use the..."
John Whelan
Senior Director of Customer Service, Rocket Lawyer
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"We're very excited about nanoRep. In the couple of months that we've been on board with nanoRep, we'v..."
Chris Hachey
Director of E-Commerce, PODS.com
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"Nanorep has exceeded our expectations with excellent customer service and a fast turnaround time. We..."
Adina Fenton
Director of Customer Success
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"We believe that the key to driving customer satisfaction and repeat purchases is having good self-ser..."
Peter Fisher
Customer Change Manager
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"Our business has more than quadrupled over the past year. With Bold360 ai we are able to serve our ev..."
Harpinder Sohal
Head of Online Marketing
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"I highly doubt we would be where we are today without BoldChat’s live chat and email management featu..."
Jim Allen
Founder and CEO
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"BoldChat’s features and high uptime reliability have given us better sellthrough with our online cust..."
Jon Abt
Co-President
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"BoldChat and Rescue help us reach our objectives very easily, giving us the chance to develop innovat..."
Marco Borgherese
Vice President & Co-Founder
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"We've tried numerous self-service tools over the past eight years, ranging from small startup compani..."
Mark Dawson
Customer Experience Administrator
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"The fact that we can track an email chain is huge for us. In the past, I would end up forwarding emai..."
Bill Treat
Support Manager
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"The technology easily pays for itself, and the improved response times and customer service make it a..."
Chris Smith
AquaSupercenter.com
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"The insights we get are amazing. While we try to have answers for all the possible questions, if a cu..."
Vaibhav Suri
Sr. Vice President
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Testimonials & Customer References of individual Bold360 customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Bold360 is the right business software or service for your company.

We monitor all 54 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.