OVERALL CUSTOMER
REFERENCE RATING
4.6
"There are two types of value that Bold360 ai gives us: There’s the internal value for Headquarters –..."
Jeff Laxamana
GMS Product & Technology
"Bold360 ai diminished our call center volume by almost half, freeing up our account managers to focus..."
Ori Wainshtein
Customer Care Leader
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"Bold360 enables us to provide more detailed information consumers need in a very concise and customiz..."
Mike Blaine
Director of Customer Service
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"We didn’t have live chat at all, so it was a whole new solution for Timberland. Our sister company, T..."
Mike Blaine
Senior Director of Customer Service
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"BoldChat’s features and high uptime reliability have given us better sellthrough with our online cust..."
Jon Abt
Co-President
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"The percentage of qualified leads has increased. This is largely attributed to the use of BoldChat wh..."
Barbara Kuntz
Marketing Communications Manager
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"For someone who is looking for a reliable, cost effective, and easily implemented tool, you can’t rea..."
Tim Taggart
Director of Customer Service and Fulfillment
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"You don’t need technical folks with coding experience to drive and support the product—a big plus com..."
Simon Johnson
Digital Capability
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"If you invest in building a relationship with a customer through quality customer service, they’ll in..."
Damien Sharma
Digital Marketing Executive
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"LogMeIn has become an integral part of our business. Whenever BoldChat is available on our partner Ga..."
David Freund
Director of Project Management and Customer Service
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"BoldChat has been helpful, time-saving, reliable and consistent. It’s a quick and easy way for donors..."
Wendy Kirwan
Director of Public Relations
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"We have multiple products and multiple brands and the fact that we’re able to segment that out while..."
Katerina Fuller
Senior Manager, Digital Customer Service
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"The most important thing for my team is how easy it is to use the content management features. Even w..."
Gerald Ortiz
Content Editor - Self-Help Experience
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"84% of consumers were more inclined to purchase products online when related information was presente..."
Robert G. Stewart
MyHeritage
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"The fact that we can track an email chain is huge for us. In the past, I would end up forwarding emai..."
Bill Treat
Support Manager
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"BoldChat and Rescue help us reach our objectives very easily, giving us the chance to develop innovat..."
Marco Borgherese
Vice President & Co-Founder
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Testimonials & Customer References of individual Bold360 customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Bold360 is the right business software or service for your company.

We monitor all 30 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.