ActiveOps provides digital operations management applications to financial services, healthcare, government, BPOs, shared services, and other service businesses. Its cloud-based tools help to increase capacity, minimize costs, optimize operations, and improve staff wellbeing and service delivery. Enterprises can assuredly prepare for and manage their service processes taking advantage of transformation programs like outsourcing, digitization, automation, and RPA.
ActiveOps’ Workware facilitates the optimization of robotic and individual, departmental resources and teams from one platform. It aggregates, analyzes, and presents operations data in real time. With this software, managers can quantify time and work, identify capacity and processes that can be automated, and schedule resources.
Workware is leveraged by leading organizations in shared services, outsourcing, government, healthcare, insurance, and banking to support their administrative and back office environments. It is a robust SaaS product that empowers businesses to embrace digital operations. Workware 6’s Robotic Process Automation (RPA) helps you to manage a combined workforce of employees and robots.
Workware and Workware Mobile have been developed utilizing expertise gained from more than a decade’s experience in shared service center and back office operations. Team leaders can leverage real-time robotic, individual, team, and departmental data to deliver productive team performances.
These Workware tools focus on backlog management and output planning. Managers can easily and swiftly review and adjust priorities to meet any type of demand.
The software’s robust analytics assists you to find opportunities for performance improvement, reap benefits, and identify non-core activities and spare capacity.
Workware’s real-time management functionalities enable you to monitor your processes closely with one view of operations capacity and performance.
You can perform flexible and robust capacity forecasting and planning analysis utilizing historical data to generate and track yearly, weekly, and daily plans.
ActiveOps offers pricing information on request. Contact the company directly to get accurate pricing details.
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